CONTRIBUTOR CONTENT: As venture capitalist and Netscape founder Marc Andreessen famously said, “Software is eating the world.” Now, software is coming for call center agents. Thoughtly, a New York-based startup, announced today on LinkedIn their seed funding initiative with participation from various companies. This investment underscores the trans…Read More
Getting started with AI agents (part 1): Capturing processes, roles and connections
November 23, 2024
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